Help Desk Management: What is Level 1, Level 2, and Level 3 Help Desk support?

Multi-tiered technical support Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business’ needs regarding their ability to sufficiently serve their customers or users. The reason for providing[…]

Find and delete files greater than a given size from the Linux command line

The find command available in GNU/Linux shells is a versatile tool for finding files matching the given conditions in a folder and performing a specific action on the files found. The following command will find all files greater than 1M size in your current folder and ask you if you would like to delete the[…]

How to change WordPress default email’s From name and address

You are probably reading this post because have already noticed, that every time someone submitted a comment on your blog, signed up as a user or did anything that required WordPress to generate and send an email, by default the “From Name” in that message appeared as “WordPress” and “From” address was “”. If this[…]

WooCommerce – Change “Proceed to PayPal” Text on Checkout button

add_filter( ‘gettext’, ‘custom_paypal_button_text’, 20, 3 ); function custom_paypal_button_text( $translated_text, $text, $domain ) { switch ( $translated_text ) { case ‘Proceed to PayPal’ : $translated_text = __( ‘NEW BUTTON TEXT’, $domain ); break; } return $translated_text; } That’s all !! Views (263) [Total: 1    Average: 2/5]

WooCommerce – Allow only one product in Cart

This snippet can be used for many ways. For instance, your store only allows to buy one product at a time such as “Buy Now”. Open functions.php under your activated theme and put the code below: // Only one product in cart add_filter( ‘woocommerce_add_cart_item_data’, ‘only_one_product_in_cart’ ); function only_one_product_in_cart( $cart_item_data ) { global $woocommerce; $woocommerce->cart->empty_cart(); return[…]

Bounced Message “retry time not reached for any host after a long failure period” in WHM/cPanel

If you receive complaints from people sending mail to you with the following error “retry time not reached for any host after a long failure period”, it is likely due to an error with the server sending mail at their end. The Exim Retry Database has likely become corrupt and would need to be fixed[…]

Customised WordPress Admin Filters in the backoffice

Creating the Select Drop Down Using the ‘restrict_manage_posts’ Filter The first thing that needs to be done is the creation of the select drop down for the two additional filters we will be making. You will need to navigate over to your child themes functions.php file (or another applicable file) and add code which will[…]